Contact Us

📬 Get in Touch – We're Always Here to Help!

At Btedis, we believe that an exceptional shopping experience goes beyond just offering high-quality products—it’s about providing excellent customer service every step of the way. Whether you have a question about your order, need assistance with a product, or just want to reach out, our friendly team is always here to assist you.

✉️ Email Support

The fastest way to get in touch is by sending an email to cs@btedis.com. We aim to respond to all inquiries within 24–48 business hours. No automated replies—just real people eager to help you!

🛠 How We Can Assist You

Here’s a list of the services we’re happy to help you with:

• Order Tracking: Providing updates and tracking information for your orders.

• Product Questions: Answering any queries about availability, specifications, or features.

• Returns & Exchanges: Assisting with returns, exchanges, or refunds.

• Payment & Checkout Issues: Resolving any payment or checkout problems you may encounter.

• Feedback & Suggestions: Collecting your thoughts, suggestions, or general inquiries.

🔄 Returns & Exchanges

Need to return or exchange an item? No problem! Simply email us at cs@btedis.com, and we’ll guide you through the simple process.

⏰ Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

At Btedis, we take pride in offering friendly, efficient, and personalized customer service. Don’t hesitate to get in touch—we’re dedicated to ensuring your complete satisfaction with your shopping experience!

Company Information:
Company Name: MODASTYLE PTE. LTD.
Address: 151 CHIN SWEE ROAD #09-08 MANHATTAN HOUSE SINGAPORE (169876)
Phone: 89368260